FAQ

Bookings can be made in full and half hour increments. Please note that you need to allow time to set up and clear away after your event within your total booking time.

The outside area is public space so is open to all. Hirers of the halls are more than welcome to make use of play areas and the field outside. Obviously please be sensitive to any other formal activities going on.

You have access to the space you have hired for the specified times along with use of the furniture allocated to that space (chairs and tables). We do not have furniture specifically for children.

Hire also includes use of the kitchen.  The kitchen is equipped with large range cooker with double oven, a large fridge/freezer, dishwasher and self-filling hot water urn. Mugs, cups and saucers, tea pots, teaspoons and plastic jugs are also provided. Sponges, washing up liquid and tea towels are also available for use in the kitchen.

Aside from this, please bring anything else you might need from home, e.g. a knife to cut the birthday cake, oven trays and oven gloves if planning to warm food etc.

The Centre is cleaned regularly on a professional basis, but users are asked to leave the halls and kitchen ready for the next user and hopefully in the good condition they found them in.

Crockery should be washed up and put away if used, kitchen surfaces wiped down and hall floors swept. The Centre has a cleaning cupboard which provides broom, dustpan and brush plus a mop and bucket for any spillages.

To deal with any rubbish you might create, please bring refuse sacks with you but you can make use of the large bin in the compound opposite the front door of the Centre.

Alcohol can be provided at an event on a private basis as long as everyone drinks responsibly. If you are planning to sell alcohol or run a pay bar you will need to apply for a TEN (Temporary Event Notice) from Hart District Council.

NO, unfortunately this is not possible as the Centre is fitted with sensitive smoke alarms.

Yes, suitably sized bouncy castles are permitted inside the halls. It is useful to know that the ceiling height is 3.3m approximately when choosing a castle.

IMPORTANT:

Crookham Village Parish Council do not have insurance that covers the use of bouncy castles/inflatables on site. Hirers must ensure the company providing such facilities or they themselves have adequate insurance in place.  Hirers should comply with the supervision of bouncy castles as stipulated by their provider and not leave the bouncy castle or inflatable unattended.  Please refer to our standard conditions of hire for full details.

Bookings required refundable security deposits. More information will be provided when your booking is confirmed.

Around a week before your booking, a Centre Manager will contact you and arrange a time for you to come to the Centre and collect keys. At this appointment, you will be shown around and briefed on the correct procedure for opening/closing the building. Full details are provided in written format too, including a list of emergency numbers.

The Zebon hall is equipped with a projector and projection screen wall behind the stage. There is also a CD/DVD player and sound system available including a PA. Connections exist, so if you just want to run a presentation from a laptop, or play music from your phone, then this is possible but recommend you check connections prior to your event.

Make a booking by going to the homepage of our website and use the “Make a Booking” orange tab. You will need to register as a customer and you will be able to access room availability and prices and then submit your booking directly to us.  You will need to acknowledge our conditions of hire and terms of acceptance prior to submission.  Centre Managers will review your booking and respond to you as soon as possible.

We do not accept bookings for children’s parties above school year 6 or any teenage functions or 21st birthdays.
We do not accept roller skating parties or classes that use tap shoes.

On confirmation of your booking you will be issued with an invoice via email for the full hire charges. This will be due for payment within 48 hours and can be settled by card payment or BACS transfer (the link to pay and bank details will be provided on the invoice).  Please note that we are unable to accept cash or cheque payments at this time.